📧 Contact Email: help.bestorry@gmail.com
INTRODUCTION
This Privacy Policy explains how Call Santa Claus ("we," "our," or "the App") collects, uses, and protects information when you use our mobile application. We are committed to protecting your privacy and ensuring a safe experience for children and families.
INFORMATION WE COLLECT
1. Voice Recordings (Voicemail Feature)
- When you use the voicemail feature, the App temporarily records your voice message
- Voice recordings are processed using speech recognition technology
- Recordings are NOT permanently stored on our servers
- Recordings are deleted after processing (typically within 24 hours)
- We do NOT share voice recordings with third parties
2. Usage Data
- We collect anonymous usage statistics through Google AdMob
- This includes: app opens, feature usage, session duration
- No personally identifiable information is collected
3. Device Information
- Device type and operating system version
- App version and crash reports
- This helps us improve app stability and performance
4. Advertising Data
HOW WE USE INFORMATION
We use collected information to:
- Process voice messages and generate Santa's replies
- Improve app functionality and user experience
- Display relevant advertisements
- Analyze app performance and fix bugs
- Ensure child safety and appropriate content
THIRD-PARTY SERVICES
Our app uses these third-party services:
1. Google AdMob (Advertising)
2. Cloudflare AI (Chat & Voicemail Processing)
3. Apple Speech Recognition (Voicemail)
CHILDREN'S PRIVACY (COPPA COMPLIANCE)
We take children's privacy seriously:
- The App is designed for children with parental supervision
- We do NOT knowingly collect personal information from children under 13
- No account creation or personal data required
- No social features or direct communication with others
- Voice recordings are NOT stored permanently
- Parents can contact us to request data deletion
DATA STORAGE AND SECURITY
- Voice recordings: Temporarily processed, then deleted
- No user accounts: No login information stored
- Local storage: App preferences stored on device only
- Secure transmission: All API communications are encrypted (HTTPS)
- No cloud backup: No user data synced to cloud
YOUR RIGHTS
You have the right to:
- Request information about data we collect
- Request deletion of any stored data
- Opt out of personalized advertising
- Disable microphone access in device settings
- Uninstall the app at any time
ADVERTISING
This app displays advertisements through Google AdMob:
- Ads may be personalized based on device data
- We do NOT control ad content (managed by Google)
- Ads are family-friendly and filtered for children
- To opt out of personalized ads on iOS: Settings → Privacy → Advertising → Limit Ad Tracking
DATA RETENTION
- Voice recordings: Deleted within 24 hours
- Usage analytics: Retained for 90 days
- Crash reports: Retained for 90 days
- No long-term user data storage
CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. Changes will be posted in the app and on this page. Continued use of the app after changes constitutes acceptance of the updated policy.
CONTACT US
If you have questions about this Privacy Policy or data practices:
📧 Email: help.bestorry@gmail.com
📱 App: Call Santa Claus
For data deletion requests or privacy concerns, contact us at the email above.
CONSENT
By using Call Santa Claus, you consent to this Privacy Policy and our data practices as described above.